News for 'customer care'

Startups call for swift measures to ensure robust safety

Startups call for swift measures to ensure robust safety

Rediff.com4 Mar 2024

The blast at The Rameshwaram Caf has caused distress and concern among the startup and information technology (IT) community, raising questions related to safety and security. Approximately 10 people were reportedly injured in a low-intensity bomb blast at The Rameshwaram Caf, a popular restaurant in Bengaluru's Brookfield. The surrounding area is a major hub for the Indian technology (tech) industry, housing many startups and top IT companies such as IBM, SAP, Accenture, International Tech Park Bangalore, and Prestige Technostar.

Why India Can't Do Without Dahi

Why India Can't Do Without Dahi

Rediff.com26 Jun 2024

How to make dahi a part of your daily diet.

'AI is going to be used as a weapon by the bad guys'

'AI is going to be used as a weapon by the bad guys'

Rediff.com17 Oct 2022

'This is a race where every technology can be used by the bad guys and good guys.'

'My Father Loved Poetry And Kashmir'

'My Father Loved Poetry And Kashmir'

Rediff.com16 Jun 2024

To share your Father's Day story (Father's Day will be celebrated on Sunday, June 16), just mail us at getahead@rediff.co.in (subject: Father's Day) along with your name, the place where you live, your father's name and picture and your message about him.

Rising cost of funds may squeeze bank interest margins by 30 bps more

Rising cost of funds may squeeze bank interest margins by 30 bps more

Rediff.com18 Dec 2023

Banks are likely to see their net interest margins (NIM) - broadly the difference between interest earned on loans and paid on deposits - shrink by another 30 basis points (bps) over the next few quarters. After hitting a peak of 3.3 per cent in the third quarter (Q3) of the financial year ended March 31, 2023 (FY23), NIMs have been on a downward trajectory, touching 3.13 per cent in Q2FY24 on higher cost of funds, according to capital markets firm CARE Ratings. Banks are still grappling with the Reserve Bank of India's policy rate increases - that have made deposits costlier as the interest payable to customers has increased - and the regulatory actions on unsecured lending.

'Huge demand for life insurance products in India'

'Huge demand for life insurance products in India'

Rediff.com1 Jan 2024

'As our per capita income increases and various demographic segments emerge, the need for various kinds of protection and risk covers will become even more explicit.'

'I Want To Impact 1 Billion Lives'

'I Want To Impact 1 Billion Lives'

Rediff.com28 May 2024

'I tell those in their 20s that age is on their side and they should start exercising early.' 'Just like investing in good stocks, if they start early, they will get the multiplier effects of being healthy, fit and strong later in life.'

40-year-old fintech gurus need 60-year-olds to handhold them

40-year-old fintech gurus need 60-year-olds to handhold them

Rediff.com19 Mar 2024

The message is clear: The 60-year-old wise uncles need to handhold the 40-year-old entrepreneurs when, obsessed with ambition and greed for growth, they become a victim of hubris, points out Tamal Bandyopadhyay.

Now, Indian-origin elderly motel owner shot dead in US

Now, Indian-origin elderly motel owner shot dead in US

Rediff.com16 Feb 2024

Asian American Hotel Owners Association (AAHOA) in a statement said America's hotel owners are deeply saddened, shocked, and outraged by this senseless act of violence against a small business owner that cost him his life.

ICICI's 'devil may care' attitude lands it in trouble

ICICI's 'devil may care' attitude lands it in trouble

Rediff.com24 Jun 2011

Irked by ICICI Bank's 'callous and devil-may-care attitude', a district consumer court has directed it to pay a compensation of Rs 125,000 to one of its customers against whom it had lodged a criminal case for non-payment of a car loan which he never took.

What's Better? No-Cost EMI Or BNPL?

What's Better? No-Cost EMI Or BNPL?

Rediff.com13 Nov 2023

Ultimately, the choice between no-cost EMI and BNPL depends on an individual's financial situation, preferences, and ability to manage repayments responsibly.

'We Are Building Products For The World'

'We Are Building Products For The World'

Rediff.com11 Jun 2024

'We want to prove to the world that they will get the best code written from a small place like Wayanad.'

NRIs need to show old notes to Customs at airports

NRIs need to show old notes to Customs at airports

Rediff.com2 Jan 2017

Non-Resident Indians and Indian nationals abroad can deposit up to Rs 25,000 of the demonetised currency during the 3-6 month grace period, but only if they show the junked notes to Customs officials at the airport and get a declaration form stamped.

ATM woes: The machine dispensed the cash after nearly 10 minutes

ATM woes: The machine dispensed the cash after nearly 10 minutes

Rediff.com1 Jul 2016

A reader shares his shocking experience at the ATM.

Customs dept needs major technological overhaul: Tax panel

Customs dept needs major technological overhaul: Tax panel

Rediff.com28 Sep 2014

The Parthasarathy Shome committee gives its second reform report to finance ministry.

Flipkart beats Amazon to top e-comm market with 48% share

Flipkart beats Amazon to top e-comm market with 48% share

Rediff.com26 Jan 2024

Walmart group firm Flipkart continues to dominate the e-commerce segment with 48 per cent market share while Softbank-backed Meesho has emerged as the fastest growing e-commerce platform in terms of user base in India, a latest report by AllianceBernstein said. According to the report, Flipkart's user base grew 21 per cent year-on-year (YoY), Meesho accelerated at 32 per cent while Amazon lagged at 13 per cent user growth primarily due to relative premium offerings as compared to peers. "As of FY23, Flipkart was the market leader, with a 48 per cent share in India eCommerce.

The RBI Way Of Firefighting

The RBI Way Of Firefighting

Rediff.com8 Apr 2024

Why is the RBI harsh on Paytm Payments Bank? Why did it give Rana Kapoor of Yes Bank Ltd such a long rope?Often, it's a long investigation process, but the RBI doesn't discuss this openly since that can threaten financial sector stability, explains Tamal Bandyopadhyay.

Yodha Review: Sturdy Sidharth Malhotra To The Rescue

Yodha Review: Sturdy Sidharth Malhotra To The Rescue

Rediff.com15 Mar 2024

It's on the lead character's charm and rugged shoulders that Yodha shamelessly rests, giving Arun perfectly good reason to gloat, 'Is picture ka hero main hoon,' observes Sukanya Verma.

Nilekani's start-up Drishti offers affordable eye care

Nilekani's start-up Drishti offers affordable eye care

Rediff.com1 Aug 2016

Drishti, an affordable eye care chain has lit up the lives of scores of people in rural areas.

How Tim Cook, Steve Jobs respond to cold e-mails

How Tim Cook, Steve Jobs respond to cold e-mails

Rediff.com4 Jul 2017

Find out what Steve Jobs, Tim Cook and Deep Kalra did when they received angry, negative feedback from customers.

Why Air India is leaving passenger luggage behind at Delhi airport

Why Air India is leaving passenger luggage behind at Delhi airport

Rediff.com23 Aug 2021

Air India is leaving behind some 50 bags at the Delhi airport as it flies to the US, reducing what it carries after the closure of Afghanistan's airspace increased flight time by at least 30 minutes. Air India flies the Boeing 777 and 787 aircraft to New York, Newark, Chicago, Washington and San Francisco.

Do you speak good English?

Do you speak good English?

Rediff.com6 Oct 2006

Convergys India Services is recruiting Customer Care Officers.

5 Important Job Skills AI Can't Replace

5 Important Job Skills AI Can't Replace

Rediff.com19 Dec 2023

What humans have -- that no machine can mimic -- is the ability to foster positive and authentic relationships with coworkers, managers and clients, says Job Van Der Voort, CEO and co-founder of Remote.

ATM woes: How I got my money back

ATM woes: How I got my money back

Rediff.com14 Jul 2016

Kamal Sajwan from New Delhi tells us how an debited amount from his account got credited back.

Ford India launches toll free number

Ford India launches toll free number

Rediff.com11 May 2007

Ford India announced on Friday the launch of a free nationwide telephonic customer care service.

Call transfer:Users to port no. for new experience

Call transfer:Users to port no. for new experience

Rediff.com30 Nov 2009

Telecom industry may be hit by biggest customer churn ever, due to mobile number portability.

'Aim to be among top three biosimilar players in world'

'Aim to be among top three biosimilar players in world'

Rediff.com30 Nov 2023

'We've got a huge track record and success in bringing several biosimilars to the market.'

Your personal finance guide to fight coronavirus

Your personal finance guide to fight coronavirus

Rediff.com17 Apr 2020

Even as you fight the ongoing health challenge, here are some tips to strengthen your personal finance in the time of coronavirus.

Why every business MUST care about social media!

Why every business MUST care about social media!

Rediff.com16 Aug 2010

Here are some learnings and points of view on why should a business pay attention to and invest in social media.

'The agenda is 'insurance for all by 2047''

'The agenda is 'insurance for all by 2047''

Rediff.com31 Dec 2023

'If you want it to grow well and serve the true needs of the economy, it needs a lot of freedom and flexibility, which comes in terms of the reform objective set by the regulator.'

CignaTTK to woo'healthy' customers

CignaTTK to woo'healthy' customers

Rediff.com26 Apr 2016

The insurer has launched a personal health wallet with an aim to motivate people to not only buy health insurance but also stay fit

Emission scandal: Volkswagen says sorry to Indian customers

Emission scandal: Volkswagen says sorry to Indian customers

Rediff.com3 Feb 2016

'Volkswagen made some big mistakes.'

Customers, dealers left in the dark on VW scandal

Customers, dealers left in the dark on VW scandal

Rediff.com24 Sep 2015

The German group has set aside 6.5 billion euros ($7.3 billion) to help cover the costs of the crisis and said that 11 million of its cars could be affected worldwide.

'No hate calls from Kashmir mosques on January 19, 1990'

'No hate calls from Kashmir mosques on January 19, 1990'

Rediff.com9 May 2024

'These statements which you are telling me were never uttered from mosques on that day.' 'And if this had happened, I would have got the report as the chief secretary of J&K.'

Primed for Prime Day, Amazon@10 goes from 100 product launches to 45,000

Primed for Prime Day, Amazon@10 goes from 100 product launches to 45,000

Rediff.com11 Jul 2023

E-commerce major Amazon will host Prime Day - its annual sale event - in India on July 15-16. The company will launch over 45,000 products from over 400 Indian and global brands. The announcement of the Prime Day event in India comes at a time when 900 workers at Amazon UK plan to strike for three days (July 11-13).

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

RBI Governor Wants Bankers To Be Like Dravid

RBI Governor Wants Bankers To Be Like Dravid

Rediff.com20 Nov 2023

The governor made it clear that the RBI is aware of what's happening and acts accordingly, but doesn't make a noise about that, points out Tamal Bandyopadhyay.

When Sudha, Narayana Murthy Broke Up

When Sudha, Narayana Murthy Broke Up

Rediff.com19 Feb 2024

After agonizing over this for weeks, he made a decision. When they met after work one evening, he startled her by blurting out, 'I think we should break up.' A moving excerpt from Chitra Banerjee Divakaruni's An Uncommon Love: The Early Life of Sudha and Narayana Murthy.

How good are you at languages?

How good are you at languages?

Rediff.com20 May 2005

Reliance Infostreams Pvt Ltd, the BPO company of Reliance group is recruiting Customer Service Representatives.

Buying Term Insurance? 7 Tips For YOU

Buying Term Insurance? 7 Tips For YOU

Rediff.com11 Oct 2023

Buying term insurance is not a one-size-fits-all purchase. It requires some level of deliberation to ensure that the policy aligns with your needs, life stage as well as future circumstances, says Casparus Kromhout, MD & CEO Shriram Life Insurance Company